Touch Customer’s Heart To Multiply Sales™
What if effective selling today starts with the customer, not the product? It requires us to sell with the heart and touching your customer’s heart, engaging creative thinking and new approaches.
In this workshop, discover the art of developing and maintaining strong relationship with your customers; engage different sales techniques and models to build the speed of trust needed to increase your influence and persuasion during their buying experience. At the same time, you will also be learning deeper insights on ways to overcome the natural buying resistance of prospects; pace and to lead your prospects towards the close, converting them into lifelong and happy customers.
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Key Training Outcomes
- Develop relationship with customers at 5 different levels.
- Build rapport with different types of customers and improve closing rate.
- Engage customer’s emotions when selling and build speed of trust in 4 different ways.
- Apply 3-step strategic questioning tool to uncover wants, not just needs.
- Uncover every customer’s unique hot buttons quickly and influence decision making.
- Consistently communicate value throughout the whole selling interaction.
- Handle objections competently and build agreement frames.
- Keep your customers for life and get them to send you referrals.
“I would strongly recommend all business owners to go for this, if increasing the closing rate is their top priority.”
– Grace, Entrepreneur
Who will benefit from this sales training workshop
- Sales professionals, sales managers, entrepreneurs or small business owners who want to boost their sales and improve their selling skills
- Professionals who often meet high-value clients.